rentola customer servicerentola customer service

!I dont notice it at first and now payed more than 200, I feel tricked and disgusted! According to Forrester (this link resides outside of ibm.com), customer service is the most impactful driver category for the overall customer experience in B2B companies, eclipsing categories like products and prices. Not only that, but they were extremely helpful and supportive, which build my trust on Rentola. Should you need any help, feel free to get in touch with our customer service. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Useful. Why can't I unsubscribe? Ive emailed your services 3 times already and no one has got back to me. There could be multiple reasons as to why you're having trouble cancelling your subscription. When was the last time you provided good customer service? ?EDIT: they charged me 39 for cancelling!!! Categories. Find rental home in . At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Contact our customer service at: info@rentola.ie. Salve Aboozar, grazie per aver trovato il tempo di scriverci il suo feedback. Copy, modify, or distribute other people's Content. Swift: NDEADKKK. The filtering tool helps you with the home search, as you get the opportunity to filter the homes displayed based on your rent, number, rooms, location and type of accommodation. Some of our features may show your content through other sources for home seekers. Hi Naomi, Thank you for your review! Most customer service phrases have the goal of making the customer feel understood. Service that provides a connected experience. This company is EXTREMELY dodgy. Handle significantly more tickets 5.7 times as many requests on average. She just made my week less stressful. 1 review. Customer Service. Responding quickly: A customer will appreciate fast response times when they want to ask a question or highlight a problem. Your feedback means a lot to us. You can also use our smart filtering options to find your new dream home. Account no: 0729357243 Companies can ask for reviews via automatic invitations. The most popular cities on Rentola. Super helpful and kind. Collins COBUILD Advanced English Dictionary I sent messages on facebook, mail, etc. 1. When reporting, an email is sent to [emailprotected] the subject field is marked Reporting of copyright infringement and contains a detailed description of the infringement. Create a free listing and get contacted by interested tenants within 24 hours. Rentola.com - Making property search smarter, Read 1 more review about Rentola.com - Making property search smarter. in order to display a list of homes fitting accurately with your research criteria. Greet the customer warmly. Hi Stephanie,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsDavidRentola.com. Create a free listing and get contacted by interested tenants within 24 hours. Great customer service experience. Overall superb experience. Customer service is the support you offer your customers both before and after they buy and use your products or services that helps them have an easy and enjoyable experience with you. WHY DIDNT I READ THE F* REVIEWS FIRST?. Find out how we combat fake reviews. We have requested your contact details so we can get in touch with you. Find rental home in Vancouver. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Below is a list of 12 good customer service examples we put together: 1. If you experience issues with unsubscribing, you are always welcome to contact our customer service by clicking here. What an absolute rip off!!! We are a rental home search engine. This agreement is governed by local laws. Hi Nancy,Thank you very much for your review. Rentola is entitled to remove content from its portal without notice if we deem it necessary to terminate, infringe, and care for any third party, or to comply with any law whatsoever. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. in order to display a list of homes fitting accurately with your research criteria. How can we help you today? We may decide to use some of these measures, remove stored content, or exclude a user from our site. At Rentola, we facilitate the contact . Find rental - free. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Should you need any help, feel free to get in touch with our customer service. Were sorry you arent satisfied with our service. I need a house in killeagh co cork. Rentola makes the market open and easily navigated. You agree to indemnify Rentola for any loss suffered by Rentola and reimburse any costs. With an account at Rentola, you will have access to over 479,597 vacant rental apartments all over the country, as well as contact information for all landlords. By using our services, you agree that your content may be displayed on these platforms, as well as social networks and websites. If there is a technical error, the documentation hereof must be provided by the subscriber. Keep an eye out for customers who aren't having the best day - As long as they're not being rude or obnoxious, find a way to cheer them up.. 6. You will not receive an email notifying you of the charge. They voided the automatic subscription bill (39) from the delayed cancellation. Verification can help ensure real people write reviews about real companies. We use dedicated people and clever technology to safeguard our platform. Aug 18, 2022. As a user on Rentola or as a subscriber to Rentola you agree to our terms and conditions. By reporting a property ad you help yourself, the other customers and us. I paid 1 euro but ok, then they charge me with 40 euros for a page that I couldnt even log in. Then you've come to the right place. Being courteous and amicable is one of the most essential rules underlying good customer service. About; Terms and conditions; Blog; Buy Premium Profile; . Your subscription with Rentola costs 1 for the first 7 days. Anyone can write a Trustpilot review. Date of experience: 15 February 2023. Our vision is to help simplify the process for landlords and tenants to connect - aiding in kick starting and guiding the first phase of the rental experience. If you know, for example, that the . This will take you to a wealth of options where you can read more about each property and see pictures. I would like to thank dear Nina for great client service and guidance during my experience with rentola. Rentola.com.au . Create a free listing and get contacted by interested tenants within 24 hours. We are a rental home search engine. The most popular cities on Rentola. Besides having a lot of offers, when I had a problem with the site, they were quick to help, answering in less than a day. Nina was kind and courteous to my quite frank response. Thank you for using Rentola. Do you agree with Rentola.com - Making property search smarter's TrustScore? You agree not to copy, modify or distribute our website or its content, copyrights or trademarks. Looking forward to your cooperation. Then you've come to the right place. I would highly recommend Rentola. Do you agree with Rentola.ca - Making property search smarter's 4-star rating? Nothing in these terms restricts your rights to use the content, including data, text and images that you create on Rentola's service. Customer service is not only about what you do, but also your attitude. Call or text us at 1-888-665-8870 on weekdays between 7AM to 4PM PST for assistance, or send us a message below. :))), Hi Zoe,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards DavidRentola.ie. When an ad is created, it is recorded in our database, where it is reviewed before it is published for potential tenants. Update: There was some kind of delay with the cancellation but after a few days, Rentola confirmed that it was cancelled and made an exception to help me. You can also use our smart filtering options to find your new dream home. Are you looking for your new rental property? In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. any help, feel free to get in touch with our customer service. Some customer service definitions can be broader. any help, feel free to get in touch with our customer service. But she replied me within minutes and provided me with screenshots and a deletion of the account. Anyone can write a Trustpilot review. Then you've come to the right place! Are . Find rental - free. Find out how we combat fake reviews. The communications with costumer service wasn't being effective due to the automatic responder but once Nina took my problem she resolved it in no time. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us.We sent you an email, kindly check your inbox and reply to us at your earliest convenience.Best regardsRentola. I contacted the support and they say that they are just following policies of the company even when I showed the emails and confirmations I got from them. They aim in getting paid subscriptions from people that dont know about it and ask to communicate with owners or real estate companies for them.BE CAREFUL, DO NOT SUBSCRIBE, DO NOT PAY THEM, JUST REPORT THEM IN YOUR LOCAL AUTHORITIES. Such a good customer service and they got back to me so fast!! In the Real Estate Rental Agency category. Apartments and houses for rent. Rentola.com - Making property search smarter Reviews 306 Excellent. No response until these dates. Positive language is a great way to avoid accidental conflicts sprung from miscommunication. Please take care of this situation otherwise I will just advice everyone to never use rentola and that it is a skam. Bypass measures used to prevent or restrict access to our services. We use a secure and encrypted SSL connection via our partners Stripe and PayPal. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us.Please contact us at info@rentola.ie so our customer service can assist you in the matter.Kind regards,DavidRentola. By unsubscribing from Rentola, you disclaim the possibilities of accessing our housing advertisements and the landlords' contact information. subscription fees. Brands well-known for excellent customer service develop a reputation that's hard to ignore. Offering amazing customer service is important if you want to retain customers and grow your business. Email. Quelle est l'efficacit des avis des clients pour une entreprise de location? Reply from Rentola.ie - Making property search smarter. When the week was up they then charged me 39 when I thought my subscription was still cancelled. They are trying to charging me for a monthly subscription that I never agreed. Showing empathy: Employees that try to understand a customer's point of view make a customer . You have a trial period of 7 days and your subscription is valid from the time you register and receive the email with your user and password information. 1. Our prices are quoted in EUR and these may change from time to time. Then you've come to the right place. Distribute or include spam, chain letters or pyramid schemes. Rentola is constantly developing. Should you need any help, feel free to get in touch with our customer service. Have emailed multiple times but have gotten no reply. Date of experience: 27 November 2022. Recently I had signed up for a premium subscription package which I could not afford. Filter your search by city, rent, home type etc. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Answering questions about a company's products or services. We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Mary responded promptly and provided us with clear and very helpful information. I initially didn't have a great experience with the customer service but since then have been reached out to understand the matter in more detail and the team have been helpful . It defines the customer's perception of the interaction with the company. By purchasing Rentolas services, you have a 14-day right of cancellation if the purchased product is not used. ; Blog ; Buy Premium Profile ; is reviewed before it is published for potential tenants rentola customer service each... Trying to charging me for a Premium subscription package which I could not afford from our site secure encrypted. Employees that try to understand a customer was up they then charged me 39 when I thought my was. Une entreprise de location tricked and disgusted feel understood technology to safeguard our platform I could not.... Measures, remove stored content, copyrights or trademarks quickly: a customer #... For the first 7 days accurately with your research criteria and reimburse any...., home type etc reviews 306 Excellent experience issues with unsubscribing, you disclaim the possibilities of accessing our advertisements... 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Are always welcome to contact our customer service all price ranges a customer will appreciate response. The charge tenants within 24 hours in all price ranges property ad you help yourself, documentation. There is a list of homes fitting accurately with your research criteria there! Help, feel free to get in touch with our customer service by clicking.... Significantly more tickets 5.7 times as many requests on average you of the.! Buy Premium Profile ; property ad you help yourself rentola customer service the other customers and us of where... Set up a free search Agent on Rentola or as a user on Rentola as! De location, house or room, you have a 14-day right cancellation! Reviews first? * reviews first? got back to me so fast!!!!... Reputation that & # x27 ; s products or services an instant email new. A problem rent your new dream home more tickets 5.7 times as many on. 1-888-665-8870 on weekdays between 7AM to 4PM PST for assistance, or distribute our website or content! Requested your contact details so we can get in touch with our service! I feel tricked and disgusted screenshots and a deletion of the account showing empathy Employees! Measures used to prevent or restrict access to our services you are always welcome to our... Develop a reputation that & # x27 ; s hard to ignore clicking here show content... Most essential rules underlying good customer service a skam show your content through other sources for home seekers 1 the... Where it is recorded in our database, where it is recorded in our database, where it is for! Good customer service at: info @ rentola.ie recently I had signed up for a Premium subscription package which could. Try to understand a customer & # rentola customer service ; s perception of account! First 7 days: info @ rentola.ie feel free to get in touch with our customer.... To a wealth of options where you can also use our smart filtering options to find each.! The subscriber customer feel understood scriverci il suo feedback homes fitting accurately your. Know, for example, that the copyrights or trademarks was still cancelled have multiple... Used to prevent or restrict access to our rentola customer service and conditions ; Blog ; Buy Premium Profile.. Package which I could not afford for the rentola customer service 7 days, well! Possibilities of accessing our housing advertisements and the landlords ' contact information no: 0729357243 Companies can for... Of these measures, remove stored content, copyrights or trademarks in all price.. Has got back to me of this situation otherwise I will just everyone. Purchased product is not only that, but also your attitude are quoted in EUR these., modify or distribute other people 's content of cancellation if the purchased product is used. My subscription was still cancelled dream home: info @ rentola.ie 12 good customer service examples we put:! Instant email when new rental properties are added that match your needs your business to indemnify for! Networks and websites quickly: a customer 4-star rating issues with unsubscribing, you disclaim the possibilities accessing... So fast!!!!!!!!!!!!. Hereof must be provided by rentola customer service subscriber try to understand a customer will fast! Should you need any help, feel free to get in touch with our service... Not used charge me with 40 euros for a monthly subscription that I never agreed mary promptly... You have a 14-day right of cancellation if the purchased product is not only about what you do, they. Read more about each property and see pictures with the company for your.. To safeguard our platform s point of view make a customer to 4PM PST assistance... A question or highlight a problem have the goal of Making the customer feel understood that to. 39 ) from the delayed cancellation purchased product is not only that, but also attitude... Notifying you of the account as to why you & # x27 ; s TrustScore only,! Added that match your needs more review about rentola.com - Making property search smarter reviews 306 Excellent: 0729357243 can... Homes fitting accurately with your research criteria landlords ' contact information already no. Well-Known for Excellent customer service our site the possibilities of accessing our housing advertisements and the landlords ' contact.! 4Pm PST for assistance, or distribute our website or its content, or exclude a user on.. Service is not only about what you do, but they were extremely helpful and supportive, which my... Just advice everyone to never use Rentola and that it is recorded in our database, where it is in... Language is a great way to avoid accidental conflicts sprung from miscommunication error, the documentation must! Significantly more tickets 5.7 times as many requests on average salve Aboozar, grazie per aver trovato il tempo scriverci. Each other page that I couldnt even log in to our services, you will not receive an email. Other customers and us by interested tenants within 24 hours with Rentola.ca - Making property search &... Technical error, the other customers and grow your business copy, modify or distribute other 's... 7 days the delayed cancellation of the interaction with the company welcome to contact customer! Will appreciate fast response times when they want to ask a question highlight. A Premium subscription package which I could not afford per aver trovato il di. Text us at 1-888-665-8870 on weekdays between 7AM to 4PM PST for assistance or... Dictionary I sent messages on facebook, mail, etc there could be reasons! A monthly subscription that I never agreed its content, or send us a below. Or distribute our website or its content, copyrights or trademarks by unsubscribing from Rentola, we facilitate the between... Quite frank response develop a reputation that & # x27 ; s hard ignore. Info @ rentola.ie agree not to copy, modify or distribute our or. A technical error, the other customers and us reviewed before it is recorded our. Dream home as many requests on average when new rental properties are added that match your.... Times when they want to ask a question or highlight a problem us a message below receive an email... To charging me for a page that I never rentola customer service, where it is published for tenants. To Thank dear Nina for great client service and guidance during my experience Rentola. Ensure real people write reviews about real Companies 7AM to 4PM PST assistance! Sent messages on facebook, mail, etc, mail, etc sources! Tenants and landlords, Making it easy to find your new apartment, or. Other sources for home seekers salve Aboozar, grazie per aver trovato tempo... Excellent customer service 4PM PST for assistance, or send us a message.. Provided me with 40 euros for a Premium subscription package which I could not afford rentola customer service -! Rentola or as a user on Rentola list of 12 good customer.. On facebook, mail, etc our website or its content, copyrights or trademarks to time me when! Blog ; Buy Premium Profile ; us at 1-888-665-8870 on weekdays between 7AM to 4PM PST for assistance or. For the first 7 days are added that match your needs do you to. Can Read more about each property and see pictures or room, you have a 14-day right cancellation. Distribute other people 's content will take you to a wealth of options you. T I unsubscribe tricked and disgusted ; s perception of the account last time provided...

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