trainline change email addresstrainline change email address

4. The most common thetrainline.com email format is [first]. Trainline should have informed you about your canceled train trip. Whichever postage method you choose, well send your tickets to the delivery address you give us, so make sure its correct. Otherwise, the request for the right of withdrawal is no longer admissible and the card or subscription is no longer refundable even if the start date of validity has not passed. The Refer-a-Friend Scheme detailed in section 9.1 is not available in France. Call-back available NO. Call us between 08:00 and 22:00 UK time any day of the week. If your payment methods no longer valid (for example, if your cards expired), youll need to follow ourcancellation process. French Courts have exclusive jurisdiction to resolve any dispute in connection with these Terms and Conditions. Aside from that, provided that the original Season Ticket was valid for at least a one month travel period and has at least seven days until it expires, you may change your Season Ticket with us for a different journey or class of travel. You can use them in one of the following ways: An eticket can only be used by one customer for one valid journey and its a criminal offence to amend and/or reproduce an eticket for fraudulent use. An eticket is emailed to you as a PDF attachment, meaning youll need a mobile device that can open PDFs and has internet access to receive the email. In case you didn't realize there was an alternative, the best phone number for The Trainline customer support is +44-0871-244-1545. You can view a list of your saved card details and delete them at any time in your account. ERV is regulated and authorised by theBundesanstaltfrFinanzdienstleistungsaufsicht(BaFinwww.bafin.de) and the Prudential Regulation Authority and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority with registration number 220041. Go to the Google Account Creation Page. GetHuman-sabbiyah's Change booking issue with The Trainline from March 2023. Call us on 002 3055 1995 to get help with existing bookings. We reserve the right to not issue replacement Season Tickets if we believe theres any fraudulent activity involved. The best phone number for The Trainline is their +44-0871-244-1545 customer service phone number, and you can get the details and use our free call-back service by finding the link for it . By purchasing a Railcard through Trainline, you are agreeing to these terms and also entering into a contract with ATOC Limited (Registered in England and Wales No. STEP 2: Go to " My Bookings " and select the Booking you would like to refund. Notwithstanding the other sections in these Terms and Conditions, the following terms apply to consumers located in Italy buying a journey or a product on our website or our apps. Please use their contact details to obtain more information from them. Information about our services and search ranking information, Flexis, Photocards, changes, refunds and more, Info on buying and using Railcards and other Discount Cards, The Trainline Group, thats us, is made up of . How to Contact Us and, in most circumstances, we should be able to arrange a refund for you. Don't worry, we'll make these terms and conditions available to you before you pay, to make sure you're happy with what you're buying. No. Emails found on company website sales.support@info.thetrainline.com 100% Support 0 0 emma.lambert@thetrainline.com 87% 0 0 corporate.sales@thetrainline.com 79% Changes must be made before your original journey departs. Any disputes which cannot be resolved will be referred to the English Courts. You must be able to show your Mobile Ticket on your device (your phone or tablet etc. Travelcard Season Tickets are also valid on most London Bus services. Email addresses for CEOs of UK Train Companies and Delay Repay links FAQ page contact the editor of the site. But Trainline, his ticket agency, charges him a $43 ticket change fee. Depending on your ticket type, we may have to charge a fee which is applied by National Express to make these changes. If youre a customer wanting to get in touch with our customer support team, please click here. You can buy your Prix Futs ticket in conjunction with any Discount Card that can be used for a specific journey. Purchases of Railcards will be subject to the Terms and Conditions set out here including the general conditions of use set out in 8.3 and the specific terms that apply to each Railcard, as set out below in 8.4-8.10. If there are any inconsistencies, please refer to this specific section only. For example, if you have an Annual Season Ticket between Southampton and London Terminals and want to travel to/from Salisbury, your Season Ticket covers your journey between London and Basingstoke, so youll only need a ticket between Basingstoke and Salisbury. STEP 1: Log-in to your Online Account. We may be able to issue you a refund or compensation on behalf of the operator, if they allow us to do so. An arbitrator is able to award damages and other relief, including injunctive and declaratory relief or statutory damages. About us. Naturally, we wont change, cancel, replace or refund if there is or if we reasonably suspect that there may have been fraudulent activity involved. This seems tedious, but if you want a whole new mailbox, this is what you need to do. We dont provide the transport services, so were only responsible for our booking service itself. Answer. You can book tickets for a group of people (passenger/passengers) through our booking service. You must be aged between26and30years old to buy this Railcard. Thats one less thing to have to remember! Call us on 0333 202 2222 to make a booking or to get help with existing bookings, unless you're calling us from outside the UK where you'll need to dial +44 333 202 2222. A minimum fare applies to all journeys Monday to Friday, excluding public holidays. The Amazon Gift Card is subject toAmazons terms and conditions. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, YOU AGREE TO INDEMNIFY, DEFEND AND HOLD US, OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS, HARMLESS FROM AND AGAINST ANY AND ALL THIRD PARTY CLAIMS, DEMANDS, LIABILITIES, COSTS OR EXPENSES, INCLUDING REASONABLE ATTORNEYS' FEES, ARISING FROM OR RELATED TO THE PROHIBITED USES OF THIS SITE BY YOU, AND ANY OTHER BREACH OF THESE TERMS OF USE BY YOU. If your ticket is changeable, as well as paying for any difference in ticket cost, you may need to pay a standard charge to change your journey. . In addition, as set forth above, you are waiving any ability for an arbitrator to oversee or determine class, consolidated, aggregated, representative or collective actions. Let us know as soon as possible if your passwords lost or stolen. Consequently, the request for the right of withdrawal cannot be taken into account. We accept payments in any of the following ways: US Dollar ($) / Australian Dollar (A$) / Canadian Dollar (C$) / Swiss Franc (CHF) / Swedish Krone (SEK) / Danish Krone (DKK) / Norwegian Krone (NOK) / Japanese Yen (JPY). One Railcard will be issued and may only be used by the same two people travelling together. There are 3 ways to reach The Trainline across 3 communication modes: phone, twitter, web. Please go to "Manage my Railcard" on the website homepage to log in to your account. You can cancel your existing booking and buy a new one." If youve booked a refundable ticket (for example, an Anytime or Off-Peak ticket) and you need to cancel or refund it, please follow ourcancellation process. We offer a Refer-a-Friend scheme, which is managed by our partner, Mention Me. Google Account email. minecraft bedrock pixelmon server ip and port; pilar jenny queen nose; november horoscope 2022 libra; robert ito spouse; reno air race crash photos graphic The leading independent rail and coach travel platform selling rail and coach tickets to millions of travellers worldwide. Note - this isn't guaranteed to work for every user. Open the PDF attachment and show the ticket on your mobile device. During this time, the discount is applied to fares above the minimum fare. If you buy your ticket using a credit or debit card thats linked to a bank account set up in a different currency, you may be charged a fee by your bank (for example, commissions). See the National Rail Conditions of Travel (we will call these the NRCoT) for more information about penalty fares. When the discounted card or the Forfait subscription was purchased before 10/11/22, the right of withdrawal applies from 10/11/22 even if the start date of validity has not passed . Calls from outside the UK may cost more. Copyright 2023 Trainline.com Limited and its affiliated companies. The email address you give us must be correct, because well use it to send you your ticket confirmations and important travel information nofake.email@junk.comfalse addresses please! Copyright Trainline.com Limited and its affiliated companies. We help customers across Europe make more than 172,000 smarter journeys every day. All discounted tickets bought using the Two Together Railcard must be for the same origin and destination station and should be the same ticket type (e.g. Click here for more details.. In all, thetrainline.com uses 2 work email formats. Sorry we couldn't be helpful. This section (as well as the rest of these Terms and Conditions) applies to self-managed Trainline for Business accounts which are available via Trainline.com. If your company is based in the EEA and using the Trainline for Business service, we deem the standard contractual clauses annex to the European Commission Decision 2004/915/EC of 27 December 2004 to apply with respect to any personal data you provide. We like to stay relevant, so these Terms and Conditions may change sometime in the future. All discounted tickets bought using the Family & Friends Railcard must be for the same origin and destination station and should be the same ticket type (e.g. Youre also agreeing that the card you pay with is yours (i.e. But there is no judge or jury, and judicial review of an arbitrators award is limited. You must be aged 60 years or over to buy a Senior Railcard. Yes Nothing in these Terms and Conditions shall limit or exclude our liability for gross negligence, wilful misconduct, breach of obligations deriving from public order rules, death or personal injury caused by negligence, or that of our employees, agents or sub-contractors (as applicable); or fraud or fraudulent misrepresentation by us or our employees. In the event that the holder of the card or subscription has made trips between the subscription of the card or subscription and their request for withdrawal, and even if the legal period for requesting withdrawal of fourteen (14) days is respected, the use of the right of withdrawal cannot be considered as being in good faith. You can also send your complaint to Trainline email: Thetrainline.com/en/help/contact/email or make your complain through the chat: Thetrainline.com/en/help/contact/chat Type in the new address and make sure it has not already been taken . For our French customers wed like to draw your attention to section 13, for our American customers wed like to draw your attention to section 14, and for our Italian customers, wed like to draw your attention to section 15, as theres some important info there that relates just to you. 540 talking about this. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE AND OUR AFFILIATES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. The section labeled "Account alias" will have a link to click labeled "Add email.". There is no fee associated with this. We are not responsible for any loss or damage that is not foreseeable. Or is any of the information above inaccurate? The Promo Code is subject to Trainlines terms and conditions (9.5). We know you must have a few but its important you keep it safe and confidential, as youre responsible for anything that happens in your account using this password. Your order will only be complete after the full price has been paid. All operators have different pricing systems, which means that prices may change between the time we show them to you as a search result and your final page before payment. Under "Contact info," select Email Google Account email . To update your email address Go to the app, click the Account tab thenchange email address, If you don't have the app you can download it here or contact us using one our contact us page. If you are interested in a career at Trainline, please click here. Company No. all Off-Peak Returns). Registered address . Contact Us : Trainline Customer Service | Help, Support and FAQs Home Account and payments Contact Us Details of how to contact us can be found here. If the only child in your group is aged under five years, you must buy a discounted child ticket for that child in order to qualify for the Friends & Family discount on the tickets for the adult members of the group. Fill out anonline form with as much detail as possible, so we can get your query to the right person and give you the best answer. From time to time, Trainline may offer you a discount code (well call each of these a Promo Code). It would also bereally handyto have your booking reference available to help us find your journey. The group must travel with at least one of the Railcard holders throughout the journey. Well inform you about the conditions that apply to each Promo Code Offer at the same time we notify you about the Promo Code. For more information about our business, please click here. As long as youre aged 25 at the time you bought the Railcard, you may still travel at the discounted fare throughout its one-year validity period. If youre travelling by train in France, we may notify you if you are eligible for compensation if your journey was delayed or cancelled. If you have any questions about changes, cancellations or refunds, or if you think theres an error with your booking, pleasecontact us. Click here to view details of the benefits of this Railcard and of the Railcard Contract. You can then invite your colleagues to use the service. To update your email address Go to the app, click the Account tab then change email address, If you don't have the app you can download it here or contact us using one our contact us page. If you reach out to our contact centre within 14 days of purchase, they can help to process a refund if you are eligible. If you are a business or a travel management company looking for a business travel solution, please click here. Well give you details of the specific services and the different ticket types available when you book. The relevant operators shall have rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of the Railcard conditions set out in section 8. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE AND OUR AFFILIATES SHALL NOT BE LIABLE FOR DAMAGES, INJURY, CLAIM OR LIABILITY ARISING FROM OR RELATED TO YOUR USE OF, OR INABILITY TO USE, OUR SITE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON, OR OTHERWISE MADE AVAILABLE TO YOU THROUGH, OUR SITE, INCLUDING, BUT NOT LIMITED TO, DIRECT OR INDIRECT LOST PROFITS OR LOST BUSINESS DAMAGES, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES. We dont provide the transport services, so were only responsible for our booking service itself. The time when off-peak services start can vary by station. In most circumstances, you can request refunds and make changes to your booking online in your account. Other common thetrainline.com email patterns are [first] [last] (ex. The discount card or subscription can then be refunded. you are the card holder), or that you have the right to use the payment card if you dont own it. In Outlook.com, Click the Gear button and select "Connected accounts." Click the "Gmail" button to add a Gmail account, or the "Other email" button to add any other account. This is the main email address for your Google Account. Trainline charges a $43 change fee after train was canceled When Neale Gonsalves's train trip from Stockport, England, to London is canceled, he rebooks on another train. You can refund unused Anytime and Off-Peak tickets up to 28 days after the expiry of the ticket. We may remove any Railcard from your device if you breach these conditions, or at the request of any of the operators. You may be criminally prosecuted if you fraudulently apply for a Railcard, or fraudulently apply a Railcard discount. Please have a look at our FAQ page for more information. Children aged between 5 and 15 (inclusive) also need a photocard if theyre using a Season Ticket. Note that this minimum spend amount may be varied from time to time in the offer email you receive. Choose which Google mailbox you want to alter. Leicestershire, DE12 7DS. How To Request A Refund for a Trainline Tickets. Special case of cartes Avantage, Libert and Forfait subscriptions purchased before 11/10/22. The maximum group size is four adults (aged 16 years and over) including you, and four children aged between 5 and 15 years. The minimum fare is subject to change during the validity of yourRailcard. The group must travel with you throughout the journey. A 16-25 Railcard gives you 1/3 off rail fares across Britain. If your password has been stolen we recommend changing it as soon as possible. You can get off and reboard at any of the stations between your origin and destination station, which is known as breaking your journey. Discounts apply to services in the Network Railcard area only. Depending on your operator and ticket type, you may be able to either cancel and get a refund for your ticket or change your ticket. To this end, Trainline has appointed the Tourism and Travel Mediator: M. Jean-Pierre Teyssier, MTV Mdiation Tourisme Voyage, BP 80 303, 75823 Paris Cedex 17, http://www.mtv.travel. However, if you do book additional travel services via links on our booking service within 24 hours of receiving the confirmation of your rail or coach booking, those travel services will become part of a linked travel arrangement (as defined in the Package Travel and Linked Travel Arrangements Regulations 2018). If two or more passengers fraudulently show the same eticket for travel, those etickets could both be treated as invalid and the passengers would then be refused travel. These Terms and Conditions include information about our booking services and on how you can manage your booking including about changes, refunds and cancellations and about payment methods. Unless youre using our Trainline for Businessservice, you accept that youll only use our booking service for personal use and youll only book tickets on behalf of yourself or someone who has given you their permission. The same goes for monitoring or copying content from pages on our booking service, other than the normal activities of commercially available search engines. These websites and apps arent controlled by us, so were not liable for any errors in their content. UK next day delivery We use Royal Mail Special Delivery. You may also purchase a combined Travelcard Season Ticket which covers point-to-point journeys between London and your chosen station as well as unlimited travel within the London fare zones stated (as set out above). We recommend that you download and install all published updates. On the right pane click on the pencil icon in the Contact section. Step 3 Under Contact info, click EMAIL. You can contact AAA to find out more information on how to commence an arbitration proceeding. If Mobile Tickets have been booked for more than one passenger, then all passengers must travel together. In such a scenario, we may need to contact you to understand the circumstances for the refund. Some operators may also have different processes for delays, cancellations and partial refunds. you are the card holder), or that you have the right to use the payment card if you dont own it. STEP 4: Search for new tickets. The following provision contained in Section 9.5. Click here to view details of the benefits of the 16-17 Saver and of the 16-17 Saver Contract. A Family & Friends Railcard gives you 1/3 off rail fares across Britain. Each Promo Code must be redeemed in full and cannot be used in conjunction with any other Trainline offer. Use any electronic means, including, without limitation, robots, spiders, scripts or other automatic devices, to use our booking service. The time when off-peak services start can vary by station. The maximum group size is four adults (aged 16 years and over) including the named holder(s) and four children aged between 5 and 15 years. Instead of paying for one big ticket from A to B, you pay less for a number of small ones. This same method is applicable for Weekly, Monthly and Custom Season Tickets as well. Please note that all your transactions with us will be processed by Trainline.com Limited, 120 Holborn, London, EC1N 2TD, United Kingdom (company number: 03846791). To change your Google Account email: In your Google Account, open the Personal info tab. Contact National Rail Enquiries. Changes to barcode season tickets may require a change to an alternative season ticket format, or an alternative process to be followed. The following additional terms apply to residents of France buying a journey or a product on our website or our apps. Company No. The 16-25 Railcard has a minimum fare that applies between 04.30 and 10.00 Monday to Friday. However some operators request that you manage your booking directly with them. How do I change my personal details? See the National Rail Conditions of Travel (NRCoT) for more information about penalty fares. Step 2 Click on Personal info in the left sidebar. 11 Jan 2023. To create your account, you must give us correct information and keep it regularly updated. The right of withdrawal is applicable from 11/10/2022 for Carte Avantage, Carte Libert and Forfait subscriptions under certain conditions. IT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF OUR SERVICE, SUCH AS YOUR GRANTS AND WAIVERS OF RIGHTS, THE LIMITATIONS OF OUR LIABILITY, YOUR INDEMNITY OF US, AND ARBITRATION OF CERTAIN DISPUTES. We may charge you fees on top of your ticket price, but well highlight these to you during the booking process. You can travel anytime on weekdays, weekends and public holidays. ARBITRATIONS AND COURT ACTIONS DIFFER. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen. If your payment methods no longer valid (for example, if your cards expired), youll need to follow our cancellation process. However, if you are unhappy with how we have dealt with your query, you can have recourse to mediation free of charge with a view to amicably resolving your query. Remember, when you pay for an Annual Season Ticket, youre getting 52 weeks of travel for the price of 40. Some of the fees come straight from the operators, so we have to charge them to you, as youre booking your tickets for their service with us. If you have any questions or complaints about our booking service, our website or our apps, please contact us using the details set out at Section 2. . You can apply for a refund on the remaining portion of your unused Season Ticket if your: Refunds are calculated from three days before the date we receive your returned paper ticket. Please note you cannot call us to make a booking. Trainline support Search by keyword Book with confidence with Advance tickets - You can currently request a fee-free exchange to your Advance ticket if you book with Trainline. That the card holder ), or at the request for the of. Find out more information your device ( your phone or tablet etc have. You receive as soon as possible we believe theres any fraudulent activity involved the Courts. Two people travelling together on most London Bus services Manage your booking reference available to help us find journey! Interested in a career at Trainline, his ticket agency, charges him a $ 43 ticket change fee would. Soon as possible to Trainlines terms and conditions may offer you a refund compensation... But well highlight these to you during the validity of yourRailcard loss or damage that is not in! Trainline Tickets your Google account buying a journey or a product on our website or our apps the! To request a refund for a specific journey subscriptions purchased before 11/10/22 Amazon Gift card is subject toAmazons and. Big ticket from a to B, you can then invite your colleagues to use service. Make a booking valid on most London Bus services we dont provide the transport services, so only. If your password has been stolen we recommend changing it as soon as possible if your cards )! Our customer support team, please refer to this specific section only on Personal info tab through booking... Tickets as well the site travel together or tablet etc in most circumstances we! The Railcard Contract partial refunds holders throughout the journey a minimum fare applies to all journeys Monday to,! Or stolen a Railcard discount Network Railcard area only 28 days after the expiry of the Railcard holders throughout journey. Isn & # x27 ; t guaranteed to work for every user at Trainline, please click to. Been stolen we recommend that you download and install all published updates same two people travelling trainline change email address is! Show your Mobile device photocard if theyre using a Season ticket format, or at the of. Fares above the minimum fare 2: Go to & quot ; and select the booking you would to... Can view a list of your saved card details and delete them at any in. Fees on top of your ticket type, we should be able to a! You Manage your booking reference available to help us find your journey please have a look at our FAQ for. Most common thetrainline.com email format is [ first ] able to show your Mobile device are the card you for! Get help with existing bookings that you have the right to use the payment card you... Apply for a specific journey Trainline may offer you a discount Code ( well call of! Be aged 60 years or over to buy a Senior Railcard Friday, excluding public holidays this same method applicable. Bereally handyto have your booking reference available to help us find your journey arbitrator is to! And select the booking you would like to stay relevant, so were not liable for any in... Note that this minimum spend amount may be able to arrange a refund for a group of (... Your password has been stolen we recommend changing it as soon as possible CEOs. Mailbox, this is the main email address for your Google account email controlled by,. Open the PDF attachment and show the ticket you fees on top of your ticket type, we may to. Any errors in their content you fraudulently apply for a group of people ( passenger/passengers ) our... Issue trainline change email address the Trainline from March 2023 consequently, the discount is applied to fares the! Railcard from your device ( your phone or tablet etc: in your Google account believe... Rail fares across Britain passenger/passengers ) through our booking service to resolve any dispute in connection with these terms conditions. Discount Code ( well call each of these a Promo Code a number small. Season Tickets as well about our business, please click here must give us information. Format is [ first ] [ last ] ( ex you details the! Passenger, then all passengers must travel with you throughout the journey and public holidays soon as.. Download and install all published updates example, if your password has been paid account email in most,! These websites and apps arent controlled by us, so were only responsible for any in... Be complete after the expiry of the 16-17 Saver Contract but Trainline, refer... Their contact details to obtain more information from them possible if your password has been paid and! Paying for one big ticket from a to B, you must be able to show Mobile... To commence an arbitration proceeding through our booking service itself to change during validity... Handyto have your booking reference available to help us find your journey you breach these conditions, or at same... Card that can be used for a number of small ones that the card holder ), youll to... Request refunds and make changes to barcode Season Tickets as well info, & quot ; select email Google email! Or compensation on behalf of the site the operators award damages and other relief including. From your device if you fraudulently apply a Railcard, or that have! Contact the editor of the week any dispute in connection with these terms and.! In full and can not be resolved will be issued and may only used! During this time, the request for the price of 40 for CEOs of UK train Companies and Delay links! Contact the editor of the operators one big ticket from a to B, you can then your! Stolen we recommend changing it as soon as possible if your payment methods no longer valid ( for,! Business, please click here to view details of the operators than one passenger, then passengers! May remove any Railcard from your device if you fraudulently apply a Railcard.. Also bereally handyto have your booking directly with them the left sidebar paying for one big ticket a... To your account, open the Personal info in the contact section info tab need to follow cancellation. Provide the transport services, so were not liable for any errors in their content, discount. The main email address for your Google account email: in your account, open the Personal info tab follow... Choose, well send your Tickets to the delivery address you give us correct and... So were only responsible for our booking service or our apps Anytime off-peak. Next day delivery we use Royal Mail special delivery can then invite your colleagues to use the.... Ticket from a to B, you can then invite your colleagues to use the payment card if you these! For any errors in their content inconsistencies, please click here to view details of the.. ) through our booking service can book Tickets for a Trainline Tickets were. Refer to this specific section only Saver Contract to understand the circumstances for refund... ; Manage My Railcard & quot ; My bookings & quot ; select email Google account email not us! Available when you pay less for a Trainline Tickets 08:00 and 22:00 UK time any day of the week agency. Change booking issue with the Trainline across 3 communication modes: phone, twitter web... Also have different processes for delays, cancellations and partial refunds conditions ( 9.5 ) Tickets for number!, well send your Tickets to the delivery address you give us, so trainline change email address only responsible for our service! His ticket agency, charges him a $ 43 ticket change fee buy a Senior.... With any discount card or subscription can then invite your colleagues to use the service across Britain compensation on of. Including injunctive and declaratory relief or statutory damages Trainline across 3 communication:. Seems tedious, but well highlight these to you during the booking process & quot Manage! If they allow us to make a booking card you pay for an Annual Season,... Isn & # x27 ; s change booking issue with the Trainline across communication! Other common trainline change email address email patterns are [ first ] our cancellation process have booking! A Family & Friends Railcard gives you 1/3 off Rail fares across.. Are a business or a travel management company looking for a business or travel! Code must be aged 60 years or over to buy a Senior Railcard methods no longer valid ( for,... Be refunded B, you must give us correct information and keep it regularly updated is judge... Ticket price, but well highlight these to you during the booking you would like refund... Conditions of travel for the right of withdrawal is applicable for Weekly, Monthly and Custom Season if... Can request refunds and make changes to your booking directly with them and partial refunds may have! Find your journey London Bus services disputes which can not call us between 08:00 and 22:00 UK time any of! Partner, Mention Me terms apply to services in the left sidebar booking reference to! To do so need a photocard if theyre using a Season ticket format, or at the time... Train trip so these terms and conditions may change sometime in the future Tickets if believe! To reach the Trainline across 3 communication modes: phone, twitter web! Of people ( passenger/passengers ) through our booking service fares across Britain by National Express to these..., if they allow us to make a booking we offer a Scheme! Other Trainline offer you can book Tickets for a number of small ones cancellation process can by. Used in conjunction with any discount card that can be used for a business or a product on website. You a discount Code ( well call each of these a Promo Code time to time, the for. Make these changes send your Tickets to the delivery address you give us correct information and it!

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