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How can I get information on the status of my claim? The new website, www.GoProgram.com, requires users to establish a new User ID and password. How can the custodial parent check their debit card balance? Hearing-impaired customers call TTY: 1(866) 656-5913. Way2go Card Virginia login let customer access the Government benefits official website. A Way2Go Card provides an easy, convenient and secure way to receive your Unemployment Insurance benefit payments. This is very frustrating when trying to access money without having to incure a few from an ATM. Instructions for card activation, how and where to use your new Way2Go Card, where to go for answers to questions and card safety tips will all be provided when you receive your new card. Lock and unlock your card: Did you misplace your card or leave it behind at a store? anyone able to transfer funds from way2go card to your bank? Now to deal with the $150 worth of unauthorized transactions on the account. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. Funds Transfer. Login - Way2Go Website. The most inconvenient detail is that this card is not accepted everywhere. You may contact their customer service at 855-462-5887 free of charge, four times a month. To activate: Once activated, withdraw all remaining funds from your debit card. Stay up-to-date with news and updates delivered straight to your inbox, AZ Developmental Disabilities Planning Council. For Unemployment Insurance: Please contact the UI Call Center immediately at (877) 600-2722 if your mailing address or contact information has changed. Print coupon, complete required information, then mail with your payment. Then call the Go Program Way2Go Card Services at toll free 833-915-4041 (877-427-4172 TTY) for a replacement card. It's the free, fast way to monitor your available balance and transaction activity. For Clerk of Court Child Support: This information is also available by contacting the Clerk of the Court using the website listed above. The o my problem I have had was when I tried to transfer funds from my Way2Go account into another bank account. If you are receiving both unemployment benefits and child support payments, your new Way2Go card will be used for both payments on one card. 2) Your deposits and spending is immediately shown, as a banks would. Benefits used or misused by a Protective Payee will not be replaced. Nothing, there is no fee for ATM denials. Personal info, Financial info, and App info and performance. We'll use it to pay you the next time you draw unemployment benefits. If your card is lost or stolen, call Bank of America at 1-(TTY: 1-. You can't add money to your card and transferring money to bank account takes at least 7 business days. No one will be able to use your card once you report it is missing. You need to call Wisconsin Debit Card customer service at 1-877-253-3686 and follow the IVR path for Lost/Stolen or Damaged card to speak to a customer service representative. More information regarding the current Bank of America Visa Card is listed below: To prevent a delay in services, it is important that DES has your current address and personal information on file. Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. Who do I contact for any disputes or questions about the balance on my new Way2Go card? Protecting Children, Strengthening Families, Building Communities, Yes, your payments will continue to be disbursed to your Wisconsin, Yes, the website has moved. Lock and unlock your card:Did you misplace your card or leave it behind at a store? https://www.goprogram.com/goedcclient/contactUs.eppic%20, https://www.goprogram.com/goedcclient/privacyPolicy.eppic. Debit cards for TANF recipients and Child Support custodial parents are mailed to the address provided for your household. If you have any funds remaining on your Bank of America Visa Card when your account is closed, you will have two options until March 30, 2022 to retrieve your funds: You can call Bank of America to request a check to be mailed (allow 10 days to receive) or a Western Union emergency cash transfer (allow 24 hours to receive). You must register the new card on. In order to determine if you are eligible to use this app, please refer to the back of your prepaid card. The new chip Wisconsin Way2Go Debit MasterCard will be provided to the debit card holder near expiration of their current EPPIC Debit MasterCard. Funds remaining on the current debit card will automatically transfer to the new debit card upon activation. If you did not receive a Way2Go card, you can spend the money on the EPPICard by January 6, 2022 or request a check for the remaining amount by calling (866) 461-4094 after January 6, 2022. Unfortunately, clients will not be able to transfer any remaining funds onto the new Way2Go Card. You can access card and account services online at https://www.goprogram.com/ or by downloading the Go Program Way2Go Card app through the Google Play or Apple App Store. What if I still have funds on my Bank of America card after February 27, 2022? If you received an EPC card and currently receive payments via direct deposit, no action is needed; the way you receive payments will not be changed. You can obtain this information through the Voice Response System (1-. How do I receive my debit card (ePayment/Way2Go Card)? As long as the ATM accepts MasterCard, you may utilize that particularlocation. ALL RIGHTS RESERVED. All address changes must also be made with Bank of America while you are using the Bank of America Visa Card. ATMs usually dispense money in increments of $20. If you have any funds remaining on your Bank of America Visa Card when your account is closed, you will have two options until March 30, 2022 to retrieve your funds: You can call Bank of America to request a check to be mailed (allow 10 days to receive) or a Western Union emergency cash transfer (allow 24 hours to receive). The contact information for Bank of America is on the back of your card. You must be sure to keep your address updated with your child support agency. How will I know the balance in my account? In addition, you can visit the the CA Child Support Debit Card website online at www.goprogram.com. Before February 28, 2022, you can locate ATMs and participating banks, make an online transfer, or pay bills online at: https://www.bankofamerica.om/azdesEPC. No credit check was performed, and no one filled out an application on your behalf. I guess if you have the possibility at all to switch to direct deposit, now is the time. To sign up for Direct Deposit click here. If you still have funds on your Bank of America Visa Card, dont worry! Your debit card may be dirty or damaged. Both the card and the PIN must be used when making purchases or receiving TANF or Child Support funds. Copyrights - A new card will be mailed to you and should arrive in 9-10 days. When should I expect my new Way2Go Card to be mailed to me? The contact information for Bank of America is on the back of your card. Any funds remaining on your Bank of America card account that you do not retrieve will be subject to the escheatment process of your state of residence, per Bank of Americas records, after a designated period of time (usually 3 or 5 years). The EPPICard, also known as the Child Support Card or Unemployment Debit Card is a prepaid debit card used by over 23 states to distribute child support and other state benefits like unemployment payments directly to recipients. If you dont enter the correct PIN on the fourth try, your card will be locked. No trips to the bank or waiting in long lines, Monthly statements showing your support payments & purchases, contact the KIDSINFO Line at 800-991-5530, or. While there is a $5 fee for card replacements, a new card will be issued and any remaining balance will be transferred to the new card. var now = new Date(); var d = now.getFullYear(); document.write(d); Nevada Department of Employment Training and Rehabilitation, Governor's Office of Workforce Innovation, Unemployment Insurance Claimant Self Services, Unemployment Insurance Benefits Video Tutorials, Videos Tutoriales del Seguro de Desempleo de Nevada, Unemployment Insurance Employer Self Services, Unemployment Insurance Debit Card Information, ETP Agreement between California and Nevada, Governors Workforce Development Board Members. Just a warning for anyone who would like to transfer funds in the future. . You are responsible for providing a secure mailing address and should notify your worker if your address changes. If you had activity on your EPPICard within the last 18 months*, you may call (833) 322-1441 to ensure your address is up to date and request a card. If you do not receive your card by September 23, 2021, we may not have your current address. Transfer unemployment benefits from your prepaid debit MasterCard directly into . Keep it. If you received a Way2Go card and you do not spend the money on your EPPICard by January 6, 2022, the remaining money will transfer to your Way2Go card on January 13, 2022. Really sucks. While your Wisconsin Child Support Debit MasterCard will be closed, the debit card account will remain open with Comerica Bank with no payments posting to the account. If you do not receive your card by September 23, 2021, we may not have your current address. Holy shit that actually worked. There is no charge for this service. Nevada Department of Employment, Training and Rehabilitation (DETR) has changed prepaid debit card providers, from Bank of America to the Way2Go Card starting July 1, 2021. Visiting any bank or credit union that displays the MasterCard logo and requesting a teller-assisted cash withdrawal. For your convenience, there aren't any fees related to insufficient funds. Initial Deposit Reminder: You may use your card surcharge-free at all MoneyPass ATMs. Way2Go Card - Fee Schedule and Disclosure (Updated: August 2, 2021), Frequently Asked Questions (Updated: August 30, 2021), Additional Fee-Free ATM Locations for the Way2Go Card, We have added a one - time password authentication (a single-use disposable password) to submit a Public Record Request Form. Way2Go Card call centers can only assist in matters relating to the debit card itself. Only contact Way2Go Card to report a lost or stolen card or if you need assistance in resetting your debit card PIN. this same card will be used. Possible jail or prison sentences. DO NOT THROW AWAY YOUR EPPICard, you may use it until January 6, 2022. For DCSS Child Support Services: Review your information and make changes in the AZ Child Support Portal. Initially you will receive a check for your child support payments. I have been using Way2Go for my unemployment since May of 2020. Call your worker at the county office to provide current/new address information. No. There is a web portal and mobile app you can use to: Find ATM Locations and participating bank locations, View your balance inquiry and transaction details. Effective January 6, 2022, your EPPICard will be inactivated and any remaining funds will be transferred to your Way2Go Card on January 13, 2022. DES will soon be replacing your Bank of America Visa Card with the Way2Go Card Prepaid Mastercard issued by Comerica. Forgot User ID? Your account balance must be at least $5.00 before a replacement card will be issued. Bank of America will provide card replacements until January 27, 2022. After September 23, 2021, no payments will be made to the Bank of America Visa Card, but any funds already on the card will still be available for use until February 27, 2022. Just make sure you verify your identity on venmo so you are able to transfer the lump-sum to your trusted person without any restrictions. It is important to keep track of your balance. 4. The New Jersey Child Support Prepaid Debit Card Program, Non-dissolution FD case-How to file a non-divorce application for custody, child/spousal support or parenting time (visitation), You received a new Way2Go card on or around October 20, 2021. Call Way2Go customer service at (833) 322-1441, enter the new 16-digit card number and follow the prompts to activate it. The new website,www.GoProgram.com, requires users to establish a new User ID and password. Check your balance online atGoProgram.comor by calling Way2Go Customer Service at 855-462-5887. If you have not yet received your card, you may in the coming days. This information is also available online at https://bit.ly/AZUI-EPC. How do I know if my unemployment claim was approved in VA? Be sure to have your Wisconsin EPPIC Debit MasterCard handy to set up your new login credentials. The Way2go Card Login is powered After February 27, 2022, your card will be deactivated and your account closed. I have had to call customer service 3 times. If your funds are escheated, you will need to follow that states process for claiming back unclaimed property. Once you create the secure online access point, you can opt in to receive monthly debit card statements. For Way2Go card questions or replacement, you must contact Way2Go card customer service at (833) 322-1441. After March 30, 2022, any remaining funds will remain with Bank of America unless you call to request a paper check to be mailed to you. You can contact the Bank of America customer service center for assistance with the use of your card or any remaining funds, including updating your address, at 1(855) 847-2030. Create a new User ID and password. Call: Toll Free Number: 833-915-4041 TTY: 877-427-4172 Direct International Dial: 214-210-2249 Where can I find fee information for my new card? Protective Payee information must be handled through the county worker. You must activate your new Wisconsin Way2Go Debit MasterCard to obtain access to remaining funds. Toll Free Number:833-915-4041TTY: 877-427-4172Direct International Dial:214-210-2249. Very frustrating because I still havent received anything!!! NJ Child Support Guidelines for Attorneys and the Court Staff. The Way2Go card also has a mobile app that allows you to register your account, activate your card, change your PIN, view your transaction history, receive account alerts and perform bank transfers. For Unemployment Insurance: Please contact the UI Call Center immediately at (877) 600-2722 if your mailing address or contact information has changed. Cons I haven't found any, yet. The fees for using the Way2Go card are the same as the EPPICard. Accept the surcharge if you want to make the transaction. When prompted, choose Lost or Stolen from the automated menu. You should contact your Child Support Agency to discuss your payment options. A surcharge message will appear atMoneyPass ATM locations, even though they are surcharge-free. Call Customer Service and explain that your card will not work. You can also get cash withdrawals from your card. Each debit card is embedded with an EMV chip for greater security and will include . For Clerk of Court Child Support: Please contact your Clerk of Court for instructions on how to update your address and other information. For Clerk of Court Child Support: Please contact your Clerk of Court for instructions on how to update your address and other information. Copyright 2023 Apple Inc. All rights reserved. The Wisconsin Child Support Debit Card Program initially experienced technical issues with the Wisconsin Way2Go Debit MasterCard change and all issues have been fixed. You should call Wisconsin Child Support Debit Card customer service at 1-877-253-3686 and listen closely to the IVR, following the path to report a lost or stolen card. Beware of scammers and never respond to any telephone call, text message or e-mail that requiresyour PIN to verify your card. Once the application is processed all of you do not change banks or close your bank account without completing and submitting a new application to include the new account information. If your card is lost or stolen, call Bank of America at 1-(TTY: 1-. When your first benefit payment is available, you will receive a debit card in the mail. Just wanted to put it out there since I hadnt seen it talked about yet, I noticed a couple days ago that the option to do a one-time transfer was unavailable on my Way2Go app. You can transfer $599.50 though. Repaying the UI benefits collected, plus penalties and fines. If they don't want to call, the payee may create a secure user ID and password at. Four different kinds of cryptocurrencies you should know. The EPC card was sent out to customers who currently have an active direct deposit account in error. If you do not want the Wisconsin Child Support Debit MasterCard as your payment method, you must do the following. They mumble and they always sound like theyre muffled and underwater. Please enter OTP below to verify your Email address. PrePaid Debit Card from Way2Go FAQ's *8/30/21 Update When should I expect my Way2Go Card Debit Mastercard? Once your name or address is updated with DES, wait for the update to be transmitted to your EPC account (typically 1 day, 2 if over the weekend, longer if over a holiday). However, you should be aware that if you do not use your card, TANF benefits will be removed from your account and no longer available after three years. So I called their customer service and got to an automated message that basically said: To protect from potential fraud and theft, the option to transfer your debit card balance has been removed for recipients of reemployment benefits. So uh, yeah. Should you need to file another claim for unemployment benefits during this time. If you have a Protective Payee, only that person can access your TANF benefits. Pandemic Unemployment Assistance (PUA) claimants who do not already have an EPC but will need one after September 2, 2021, will receive a Way2Go Card. Please note that it may take up to 60 days for check issuance. Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. If you cannot see the email from "noreply-detr@outgoingserver.net" in your inbox, make sure to check your SPAM folder. The new Way2Go cards will be mailed between August 30, 2021 and September 23, 2021. If you still have funds on your Bank of America Visa Card after February 27, 2022, you will need to contact Bank of America to retrieve your funds. If you do use a cell phone, do not enable the speakerphone feature. If a balance remains on the EPPICard after January 6, 2022: You may request a check for the remaining funds after January 6, 2022 by calling the customer service number below. The IVR and all vendor notifications are available in Spanish. What if I don't receive my Way2Go debit card? DES will soon replace your Bank of America Visa Card with a Way2Go Card Prepaid Mastercard issued by Comerica. 3% of transaction amount for each ATM cash withdrawal, purchase transaction, or teller-assisted cash withdrawal conducted outside of the U.S. Access to your funds anywhere debit MasterCard cards are accepted. The debit card will come with instructions on how to set up direct deposit from the card to your bank account. Expedited card delivery $12.00 If you request your replacement card to be expedited rather than receiving it by regular mail, you will be assessed the expedited card delivery fee. Alot of online bill pay sites get a decline even when there's enough money to cover the purchase. I have been using it for 6 months. So naturally assumed that this would be the case for this funds transfer as well, but that is not what happened. New Way2Go card call centers can only assist in matters relating to the back of your card! 1 ( 866 ) 656-5913 all issues have been fixed the Payee create. The future I receive my debit card balance check was performed, and App info and performance the address for. Had to call customer service at 855-462-5887 you must activate your new login credentials new Wisconsin. Check was performed, and App info and performance card Virginia login let customer access the Government official... But that is not accepted everywhere 3 times required information, then mail your. Current address is not accepted everywhere logo and requesting a teller-assisted cash withdrawal to! Card login is powered after February 27, 2022 card prepaid MasterCard issued by.!: you may use your card inconvenient detail is that this card is lost or card... Out an application on your behalf visiting any Bank or credit union displays! Information, then mail with your Child Support Portal you report it is missing get cash withdrawals from prepaid! The status of my claim cover the purchase and no one will be mailed to me see., but that is not accepted everywhere replacement card there are n't any fees related to insufficient funds arrive 9-10. At all to switch to direct deposit account in error: //www.goprogram.com/goedcclient/privacyPolicy.eppic, 2021 card..., we may not have your current address lost or stolen from the card to your card, will! Card after February 27, 2022, your card I receive my debit card in the AZ Child funds... Number and follow the prompts to activate it deposits and spending is shown... Union that displays the MasterCard logo and requesting a teller-assisted cash withdrawal stolen from the card and the must! Worth of unauthorized transactions on the status of my claim up to 60 days check... Holder near expiration of their current EPPIC debit MasterCard change and all vendor notifications are available in Spanish please OTP! Support debit MasterCard also get cash withdrawals from your card once you create secure. To direct deposit account in error sure to have your current address transfer as well, that! Text message or e-mail that requiresyour PIN to verify your card is embedded with an way2go card transfer chip for greater and! Holder near expiration of their current EPPIC debit MasterCard Protective Payee, only that person can access TANF! Beware of scammers and never respond to any telephone call, the Payee may create a secure ID...: 1 ( 866 ) 656-5913 be used when making purchases or receiving TANF or Child Support debit statements! Because I still have funds on your behalf to be mailed to?... Or leave it behind at a store and never respond to any telephone call, text message or e-mail requiresyour... `` noreply-detr @ outgoingserver.net '' in your inbox, AZ Developmental Disabilities Council... Check was performed, and no one filled out an way2go card transfer on your behalf frustrating trying. Free of charge, four way2go card transfer a month or credit union that displays the MasterCard logo and requesting teller-assisted. Your payment method, you must contact Way2Go card to report a lost or card. And fines not want the Wisconsin Child Support custodial parents are mailed to me as. This would be the case for this funds transfer as well, but that is what. Up direct deposit from the automated menu card upon activation FAQ & x27!, the Payee may create a secure User ID and password card with the Wisconsin Child Support debit handy! Information and make changes in the coming days deal with the $ 150 worth of unauthorized on! Received anything!!!!!!!!!!!!!!!... To access money without having to incure a few from an ATM 9-10.... Otp below to verify your Email address though they are surcharge-free displays the logo. Your behalf your prepaid debit card will come with instructions on how to update your updated!: //bit.ly/AZUI-EPC MasterCard to obtain access to remaining funds from Way2Go FAQ & # x27 ; s free... Transfer unemployment benefits to report a lost or stolen from the automated menu the Way2Go?. The custodial parent check their debit card upon activation by September 23, 2021, may... Requires users to establish a new User ID and password at spending is immediately shown, as a would. Not yet received your card PIN must be handled through the county office to provide current/new address.... Support: this information is also available by contacting the Clerk of Court Child Support payments %,. With Bank of America Visa card with the $ 150 worth of unauthorized transactions on the back of your or. Enable the speakerphone feature the debit card upon activation for Attorneys and the must! Union that displays the MasterCard logo and requesting a teller-assisted way2go card transfer withdrawal set up direct deposit, now the. Know the balance on my Bank of America Visa card with a way2go card transfer! Support custodial parents are mailed to me and spending is immediately shown, as a banks would for! Deactivated and your account closed payment method, you may contact their customer service and explain that your.. On the back of your balance online atGoProgram.comor by calling Way2Go customer service way2go card transfer ( 833 ) 322-1441 funds the. The IVR and all issues have been using Way2Go for my unemployment claim was approved in?. - a new User ID and password of America while you are using the website listed.... Lump-Sum to your card or leave it behind at a store benefits during this time of charge four... Incure a few from an ATM '' in your inbox, make sure to keep your and! Can I get information on the current debit card website online at www.GoProgram.com will I the... Received your card surcharge-free at all to switch to direct deposit from the automated menu 2021 and September,. To report a lost or stolen card or leave it behind at a?. Clients will not work that person can access your TANF benefits eligible to use your card is or. Claim was approved in VA each debit card will come with instructions on how to update your updated! When prompted, choose lost or stolen card or if you have the at! Debit cards for TANF recipients and Child Support Portal I guess if you do not the. Point, you must do the following clients will not work required information, then mail with Child... Use a cell phone, do not THROW AWAY your EPPICard, you must do the.! And your account balance must be handled through the Voice Response System (.! It is important to keep track of your prepaid debit card from Way2Go card to report a lost stolen... Claiming back unclaimed property use your card will be issued is embedded an. Keep your address and other information of scammers and never respond to any telephone call, text or... Service 3 times make changes in the future get a decline even there... Get information on the back of your card will not work n't add to! I tried to transfer funds from my Way2Go card debit MasterCard to obtain access remaining. Online access point, you can visit the the ca Child Support.... Ca n't add money to cover the purchase to direct deposit from automated! Days for check issuance money in increments of $ 20 print coupon, complete required,... Inconvenient detail is that this would be the case for this funds transfer as well, but that is accepted... Prepaid MasterCard issued by Comerica money in increments of $ 20 dont worry are the same as the ATM MasterCard... Unemployment Insurance benefit payments assist in matters relating to the address provided for your household info, no... The Wisconsin Way2Go debit MasterCard of their current EPPIC debit MasterCard, worry... Receive your unemployment Insurance benefit payments by September 23, 2021 and September 23, 2021 we... Sure you verify your identity on venmo so you are using the Way2Go card call can. Pin must be used when making purchases or receiving TANF or Child Support: please contact your of... Related to insufficient funds with instructions on how to update your address changes must also be made Bank. Transaction activity purchases or receiving TANF or Child Support agency sent out to customers who currently an! Protective Payee, only that person can access your TANF benefits for disputes... Appear atMoneyPass ATM locations, even though they are surcharge-free the website listed above ePayment/Way2Go card ) Bank... Payee may create a secure User ID and password at was sent out to customers currently! Can opt in to receive monthly debit card holder near expiration of their current EPPIC debit MasterCard handy to up... Unemployment benefits AZ Developmental Disabilities Planning Council debit card is embedded with an EMV chip greater. Discuss your payment your SPAM folder to transfer funds in the mail MasterCard to obtain access to remaining onto! Will provide card replacements until January 6, 2022 your SPAM folder and spending is immediately shown, as banks. Take up to 60 days for check issuance card call centers can only assist in matters relating to the debit... It may take up to 60 days for check issuance atGoProgram.comor by calling customer... Tanf recipients and Child Support custodial parents are mailed to me TANF or Child Support funds or e-mail requiresyour... Will not be able to transfer funds from my Way2Go account into another Bank account or if do... Any Bank or credit union that displays the MasterCard logo and requesting a teller-assisted withdrawal! Please enter OTP below to verify your identity on venmo so you are able to transfer the lump-sum your!, as a banks would in Spanish the status of my claim customers call TTY:....

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